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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debra Hooks

June 19, 2026

5  out of  5
rating by Debra Hooks
"Melvin was very professional, knowledgeable, and the fact that he was not pushy , or rushing me to get coverage is why I decided to call him back and get coverage with State Farm, thank you Melvin."
We responded:
"Debra, thank you for your kind feedback! We're so glad to hear that Melvin's professionalism and knowledge helped make your experience a positive one. We appreciate your support and are always here if you need anything."
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Cory Budnick

May 29, 2026

5  out of  5
rating by Cory Budnick
"I recently had the opportunity to work with Kelsey Cline’s State Farm office while assisting a mutual client, and I was extremely impressed with the level of service I received. Riley was absolutely outstanding—professional, knowledgeable, responsive, and incredibly efficient in helping me obtain the information I needed.

As an insurance professional myself, I recognize great customer service when I see it, and Riley went above and beyond to make the process smooth and easy. It’s clear that this office is committed to taking excellent care of its customers.

Five stars without hesitation. I would highly recommend Kelsey Cline State Farm to anyone in Georgia looking for an agency that delivers exceptional service and support."
We responded:
"Thank you, Cory, for your kind words and for sharing your experience with our office. We're glad to hear that Riley provided you with the professional and efficient service you needed. Your recommendation means a lot to us, and we're here to support you and our clients in Georgia anytime."
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Anthony Cashin

May 21, 2026

5  out of  5
rating by Anthony Cashin
"I recently switched to this office from another SF Agent. Paul reviewed all my policies with me in under 30 minutes. He made it very understandable, answered all my questions, and made me feel like a valued customer."
We responded:
"Thank you, Anthony, for sharing your experience. It's great to hear that Paul was able to review your policies efficiently and address all your questions. We appreciate having you as a valued customer."
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Sue Blandi

May 18, 2026

5  out of  5
rating by Sue Blandi
"Paul was very helpful and respectful of my time."
We responded:
"Thank you, Sue, for taking the time to share your experience. We’re so pleased to hear that Paul was helpful and respectful of your time throughout the process. Your feedback is truly appreciated and means a lot to our team."
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Murat Pierre

April 22, 2026

5  out of  5
rating by Murat Pierre
"Paul was very professional and informative. I had a great experience. Thanks"
We responded:
"Thank you, Murat, for sharing your experience with Paul. We're glad to hear that you found his professionalism and information helpful. We appreciate your feedback!"
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Mike Dillard

April 3, 2026

5  out of  5
rating by Mike Dillard
"Always been there with great service when I needed anything at all. Definitely would recommend them for your insurance needs. Paul was friendly and got me exactly what I needed. Most. Importantly returned calls as promised"
We responded:
"Thank you, Mike, for your kind words and recommendation. We're glad to hear that Paul was able to assist you effectively and keep his promise of returning calls. Your support means a lot to us."
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B G

February 11, 2026

1  out of  5
rating by B G
"Rude and uninformed/unhelpful office staff. Look elsewhere for your insurance needs. I am canceling my polices today and going with an agent that actually appreciates my business."
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Jamel Williams

November 10, 2025

5  out of  5
rating by Jamel Williams
"I had a pleasurable experience with Sidney"
We responded:
"Thank you, Jamel, for sharing your experience with Sidney. We're glad to hear that your interaction was enjoyable. If you have any more questions or need assistance, feel free to reach out."
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Hannah Fincher

October 9, 2025

5  out of  5
rating by Hannah Fincher
"Sidney was great he got me the lowest rate and also got me road side assistance with my liability he had amazing costumer service"
We responded:
"Thank you, Hannah, for your feedback! We're glad to hear that Sidney was able to assist you with finding a great rate and roadside assistance. We appreciate your support and look forward to serving you in the future."
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Yuri Beam

September 15, 2025

5  out of  5
rating by Yuri Beam
"SUPERB CUSTOMER SERVICE from State Farm representative Sidney Luna-Long:

Sidney took ample time to present to me and “break down like a fraction” each and every one of my auto insurance policy coverages.

Additionally, he took the time to educate me on stacked versus unstacked policy coverage, which then persuaded me to shift from unstacked to stacked coverage.

It cannot be overstated here that Sidney was extremely patient with me, and did not rush the telephone call one iota, because (a.) he wanted to make sure that I was 100% “solid” with all of my various policy coverage selections and (b.) that he’d answered everyone of my questions to my complete satisfaction

On that note, Sidney’s product knowledge was top-notch, because there wasn’t a single question he couldn’t answer immediately and with ease.

Equally important, Sidney was able to improve my policy coverage, while at the same time dramatically reducing my automobile insurance premium, which is the equivalent of “GETTING YOUR CAKE and EATING IT TOO!”

Thank you, Sidney!!

Yuri Beam"
We responded:
"Thank you, Yuri, for sharing your experience with Sidney. It's great to hear that he was able to assist you thoroughly and improve your policy while reducing your premium. We appreciate your feedback and look forward to continuing to serve you."
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maria perez

August 28, 2025

5  out of  5
rating by maria perez
"Sidney was amazing worked to get me an excellent rate. I appreciate his professionalism and flexibility. He worked around my hours of work. He really went out of his way to make me happy. BEST Agent ever!!!!"
We responded:
"Thank you, Maria, for your kind words about Sidney. We're glad to hear he was able to assist you with such dedication and professionalism. Your feedback means a lot to us!"
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Heidi Loan

August 20, 2025

5  out of  5
rating by Heidi Loan
"Sidney was fantastic! I wasn’t entirely sure what I needed, but after I explained my situation, he immediately knew how to handle it and provided a great quote. I’m really grateful for him! I've been with Statefarm for about 10 years now and they have always been super! :)"
We responded:
"Thank you, Heidi, for your kind words and for being a loyal customer for the past decade. We're glad Sidney could assist you and provide the support you needed. Your trust in us means a lot!"
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Annie Simons

July 24, 2025

5  out of  5
rating by Annie Simons
"Sidney was so kind and helpful, I’m so happy he was able to solve my problem. I will definitely ask for him every time I call."
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Adamha Braggs

July 23, 2025

5  out of  5
rating by Adamha Braggs
"Thanks Melvin for all your help"
We responded:
"Thank you, Adamha! We're glad to hear that Melvin was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out."
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Scott Stephenson

July 1, 2025

5  out of  5
rating by Scott Stephenson
"Sidney Luna Long - Best rates! I was with USAA for several years and they increased my rate significantly. Sidney beat their original rate with a extra life insurance policy to boot. I'm extremely satisfied and looking forward to many years with State Farm! Highly recommended."
We responded:
"Thank you, Scott, for your feedback! It's great to hear that Sidney was able to offer you competitive rates and an extra life insurance policy. We appreciate your recommendation and look forward to serving you for many years."
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Nikki Davis

June 30, 2025

5  out of  5
rating by Nikki Davis
"A pleasure to work with Sidney!"
We responded:
"We’re so grateful for your feedback, Nikki! Knowing that we made a positive impact means the world to us. Thank you for trusting us with your insurance needs!
"
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Matt Fulton

May 22, 2025

5  out of  5
rating by Matt Fulton
"Sidney is a super helpful and nice guy! Very quick and understanding of what i was needing to get accomplished. I would highly recommend to everyone!"
We responded:
"Thank you, Matt, for sharing your positive experience with Sidney! We're glad to hear he was able to assist you quickly and effectively. Your recommendation means a lot to us."
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Michael Ocburns

May 12, 2025

5  out of  5
rating by Michael Ocburns
"Sidney was awesome!"
We responded:
"Thank you, Michael, for your feedback! We're happy to know that Sidney gave you a great experience. If you have any more questions or need help, just let us know."
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Dmari Gulley

March 6, 2025

5  out of  5
rating by Dmari Gulley
"can’t beat it , best quotes and the best customer service I ever got in my life , thank you Sidney , I’m staying with state farm"
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Mike Man7

January 31, 2025

5  out of  5
rating by Mike Man7
"Paul Linck was super helpful and very knowledgeable in reviewing all my policies to adjust to my needs. All questions answered and saving me money. Great job.
Mike and Janine Mangan"
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Eric Faucher

January 17, 2025

5  out of  5
rating by Eric Faucher
"Sidney Luna-Long was extremely helpful in putting together a homeowners insurance quote for me today. His response time was swift, he understood my needs, and provided an affordable product before the end of the same business day. Normally, I don't take the time to write reviews online- but I feel compelled to voice my opinion here. If you call the Roswell, Georgia agency- don't be shy to ask for Sidney."
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Jack Terosky

December 6, 2024

5  out of  5
rating by Jack Terosky
"Melvin was extremely helpful answering all my questions regarding my home insurance policy. He went through each one of my concerns and addressed them with me. He is very knowledgeable about insurance, and I plan to reach out to him specifically in the future with any questions that come up!"
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Mary Harbin

September 11, 2024

1  out of  5
rating by Mary Harbin
"Kelsey Cline's office set us up with home insurance for our very first house. After a month, the policy went through underwriting and we received a letter that they will be dropping us because our house was built before 2012. The agent said he was unaware of this so we asked to speak to the manager, Shelby Attaway. She was unaware why they would be dropping us. She investigated and found out that they can not insure houses built before 2012 because of where we live. We made sure before we got the quote that we were speaking with someone licensed in SC. The agent, Melvin, said yes. Shelby also said she was licensed in SC. So both the agent and the manager are licensed in SC, but wrote up a policy for us knowing our house was built before 2012. They don't know what they're doing. They have caused us the biggest headache. Every insurance agency we have spoken to since were shocked at our experience. They also mentioned State Farm is notorious for this kind of stuff."
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Kyle Harbin

September 10, 2024

1  out of  5
rating by Kyle Harbin
"My wife and I are first time home buyers and were shopping around for home owners insurance. Kelsey Cline set us up and all was well. They were licensed in SC (where our house is) and were able to bundle our home & auto together. A month goes by and we receive a letter stating that they would be dropping us because we never sent them a picture of our pool. We do not have a pool or trampoline or anything that would remotely have been mistaken for a pool. After they investigated, they found out they were looking at the neighbor's yard; not ours. On top of that they said that they wouldn't insure our house because it was built before 2012. HOW DID THEY NOT KNOW THIS BEFORE?! They royally screwed us and now we are a month in to our very first home scrambling to find new homeowners insurance. I would not go through this office because of their negligence. They knew from the beginning how old our house was- never once mentioned it would be a problem. Now, we have reached out to 10+ other insurance companies. Every single one was shocked and could not believe that they would have even written us a policy knowing the age of the house/location."
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Sincere Lambert

May 9, 2024

5  out of  5
rating by Sincere Lambert
"So while shopping around for insurance which is a headache 😫 I received a call from Blaine at Kelsey Cline State Farm and I immediately brushed him off due to me already believing State Farm could not possibly have lower rates then the company I was already with being State Farm have always had higher rates. I was switching due to my current provider raised my rate literally 2 times more then my car note itself. Blaine said give me a chance and let me see what I can do for you. Just as some others have said in there review Blaine proved me wrong and made me shut my mouth 😆. I have not only picked up a auto policy but Life and Renters policies as well. So if you are looking for a change 🤔 and don't know where to start call Kelsey Clines office and ask to speak to Blain Stickland and tell him Mr Lambert sent you so he can feel the appreciation my family and I have for him. Thank You Kelsey Cline for having such a awesome team. Please make sure you appreciate them and uplift them daily especially Blaine."